Operations Management A-Z: Business Processes and Systems

• Master the tools and principles of operations management to have and “impact” on your business’s operations – manufacturing, services, industrial operations and production.

• Equip yourself to take a leading role in your workplace – improving your processes, systems and business.

• Understand the fundamental challenges of all business operations and the core tools and essential approaches to design and improve them.

• Become the authority in your team on improving the operations systems in your business

This MBA style course on Operations Management will prepare and empower you to make a real difference in your organization.

“This” course focuses on your business’s “internal” operations. (Check out my other course on “Supply Chain Management A-Z”.

This course is for the new or aspiring manager, the ambitious engineer, high flying consultant, the hands-on planners and the practical business analysts.

Business operations come in all shapes and sizes with a host of unique challenges; but the fundamentals of running successful and efficient operations all contain the same fundamentals. Without a grasp of these, no manager can apply the core principles or techniques of business operations management, strategy, design and improvement.

Take control of your career and equip yourself to understand the real nature of business operations and how you can be the key to unlock their potential!

Course Contents:

1. Introduction to Operations Management

2. Operations Strategy & Structure

3. Inventory Management

4. Forecasting Demand

5. Demand and Capacity Management

6. Sales and Operations Planning (S&OP)

7. Scheduling and Planning

8. Metrics / KPIs & Performance Management

9. Operations Improvement

10. Lean & Six Sigma Improvement Methodologies

11. Conclusion

Turbo charge your career and your business! Join us today!